Brent is a lifelong car lover and has been in the automobile business for 23 years. Prior to Velocity Tire & Auto, Brent worked at Harvey Lexus in Grand Rapids in Pre Owned Sales. Opening Velocity Tire & Auto has been a lifelong dream and Brent is responsible for acquiring inventory, marketing, and managing sales and finance. Brent is married to Karen and they have 5 children; Lauryn, Tyler, Noelle, Marshall and Gabriel. They live in Wyoming and their children attend Jenison and Caledonia Schools.
Customer Service Representative
Jerome is the voice you'll most often hear when you call Velocity Tire & Auto. He is responsible for many things like answering customer phone calls, cashing out service customers, calling customers to follow up, and keeping our facility looking top-notch. We receive great feedback from our customers that Jerome is friendly and a pleasure to deal with. Outside of work Jerome is a master of board games and loves movies!
Brandy is our Service Advisor. She is responsible for communicating with our customers regarding repairs needed, pricing and developing plans for preventative maintenance. She also works directly with our technicians and orders all the parts necessary for the repair. Brandy is a Hastings High School graduate and prior to working at Velocity, was a service advisor for Volkswagen. She is passionate about cars (particularly VW's) and she also loves animals of all kinds. She owns a dog, a cat, two boa constrictors, and a Gecko!
Randy is our most experienced technician with over 40 years as a professional technician. He was born and raised in West Michigan and has worked at several dealerships and independent shops over the years, including Grand Oldsmobile and Dykstra's Auto. In his free time, Randy has three Harleys that occupy his time. One is his dog, Harley and the other two are motorcycles that he rides and works on whenever he can!
Jon VanOyen is our lead technician and has been with Velocity since our first day in Caledonia. Jon's father, Mike built our building in 2001 and operated VanOyen Auto Sales and Service for 14 years before selling to Velocity Tire & Auto. Jon is a Certified Technician and is a tremendous asset to our business and our shop. Outside of work, Jon plays lead guitar at Encounter Church in Kentwood and has a growing talent for photography.
Johnny has been with Velocity since March of 2018 and has been a very welcome addition. He is a very skilled, thorough technician and a pleasure to work with. Johnny lives in Grand Rapids with his fiance Ali and their dogs, Lucy and Layla, and when the snow flies he loves snowmobiling.