Caledonia Auto Repair

We just bought a vehicle from Brent at Velocity and we had a great experience. Brent and everyone we have spoken with at Velocity are very friendly, honest, and capable. They also followed through on everything they said they would do post sale. I look forward to doing business with them again and I will also send my kids to Brent when they are ready to buy a car.

Purchased my vehicle from them about a month ago. Jeep Liberty was what I bought, we had asked for coolant changed and flushed and rear defroster fixed. Defroster just recently broke again and when I had a friend who owns a shop change my oil and fix the defroster the right way he said my coolant was extremely low and looked extremely unlikely that they flushed it. When I went to pick up the car the receptionist was the rudest person I've dealt with in a long time. I also had to get a new license plate for the vehicle which I wanted shipped to the shop because my driver license still had my Lansing address on it. The same rude receptionist actually shipped my plate to my address in Lansing without calling me. I then had to waste my time and money and drive all the way back to Lansing to pick my plate in a day to avoid driving on an expired temp plate. Would highly not recommend.

So impressed with their service department. We will be return customers for sure and will spread the word!!

Very bad decision to purchase a vehicle from this place... Traded in a great vehicle for a lemon and they won't stand behind the warranty.....

Purchased a 2011 Mini Cooper S from Brent and could not be happier! Great experience, great cars, great guy, great business.

Very helpful staff, got me the car I needed for the price I needed

Service is honest and great. Really nice selection of cars! Will be back.

Big Thanks To Brent and his staff. Top notch customer service. Best experience I have ever had at a dealer. They take pride in the vehicles they sell and the customer benefits from it. Definitely purchasing another vehicle from them future.

Best experience EVER buying a car! Good selection of the type of vehicle we were looking for. Staff was friendly, Brent was very easy to work with, showed us how their pricing works, and printed out the CarFax Report. Negotiation was fast and easy. Will recommend them to friends and family, and when needed will purchase another vehicle from him.

I just got a VW Tuareg from Velocity Tire & Auto and I couldn't be happier! not only they found the perfect car for me super fast, they also gave me great, unbiased advice on the options I had in mind before I made my decision, I could tell they truly wanted to help me vs. just making a sale, this is the second car I buy from them and my previous experience was just as great. Their post-sale service is equally awesome, I highly recommend them!