5

Everyone is extremely friendly and helpful!

5

Fast and observant. They were able to identify potential issues, explain them in order of severity, and honestly explain what needed to be done and what could wait. If you don't have their car club coupon book get one! It has more than paid for itself!

5

Great service and honest quotes. Give them a shot and you won't regret it!

5

5

Velocity Tire & Auto is great. I was greeted by a very nice Customer Service Representative who took my car back immediately. The waiting area is bright, extremely clean and relaxing. I felt very comfortable and was able to get things done on my computer while I waited. The work I had done to my car was exactly what I requested at the agreed-upon price and was completed on time. The owner took time out of his busy day to chit-chat. I am hooked and most certainly will be back. I highly recommend.

5

3

To have an appointment, get there on time, and then wait 1 1/2 hours to change oil. My time is valuable and I got really tired of sitting there. I will not go back. Oh they also wanted to sell me a repeat customer card for $50. A joke!

Bill, I’m so sorry that you were disappointed with your visit! The oil change special you came in for includes a tire rotation and a full digital inspection with pictures that we then emailed to you. The whole service usually takes just over an hour. I’m sorry we didn’t communicate that well upfront and that it took longer than normal. Our Car Care Club is offered to all of our customers as it’s very popular and includes 4 free oil changes plus over $350 in other discounts for just $119. They are 2 for 1 this month so my staff is sure to mention it to everyone. We’d love another chance at your business so I’m going to mail you a free Car Care Club today. Hope to see you again for a free oil change!

- Velocity Tire & Auto
5

They are very thorough and detailed with their work and inspections. Excellent communication and they even email a report detailing everything that was checked out and/or done. This was our second time using them for an oil change and inspection. They run amazing specials and the prices are fair. We will be going there from here on out!

5

5